Frequently Asked Questions
Everything you need to know about your home appliance parts and orders.
How do I know if a spare part is compatible with my appliance?
To ensure compatibility, please check your appliance's model number, which is usually found on a sticker or plate inside the door or on the back. You can search for this model number on our website or contact our support team for verification.
What is your shipping policy for domestic orders?
We offer flat-rate shipping across the country. Orders for in-stock items are typically processed within 24 hours. Once dispatched, you will receive a tracking number via email to monitor your delivery.
Can I return a part if I ordered the wrong one?
Yes, we accept returns within 30 days of purchase, provided the part is in its original, unopened packaging and has not been installed. Please note that electrical components may be subject to specific testing requirements before a refund is issued.
Do you offer a warranty on your electrical components?
All our spare parts come with a standard 12-month manufacturer's warranty against defects. This warranty does not cover damage caused by incorrect installation or general wear and tear.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Are the parts sold on WAM Electrical genuine or aftermarket?
We stock a comprehensive range of both genuine OEM (Original Equipment Manufacturer) parts and high-quality aftermarket alternatives. Each product listing clearly states whether the item is a genuine or compatible part.